Privacy policy

On Pira.mx we’re committed to protecting your privacy. Below are the guidelines we use for protecting the information you provide to us during your visit to our website.

Cookies and data collection

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our Website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. We do this mainly to improve services we offer you, to improve marketing, analytics, and/or website performance and functionality.

Additionally when you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information to:
Send you information about your account and order.
Respond to your requests, including refunds and complaints.
Process payments and prevent fraud.
Set up your account for our store.
Comply with any legal obligations we have.
Improve our store offerings.
Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for at least two years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. However you can request for your data deletion at anytime through the Contact us page.

Information correction, updating and deletion

If you seek access to, or wish to correct, update, modify or delete personal data please fill out the “Account and website help” form on the Contact us page.

Information sharing

We will not disclose your personal information to any outside organization with the exception of our shipping partners for the sole purpose of fulfilling orders.
Payment and credit card information is not stored by us. Instead a secure, external payment processor handles charges and refunds.

All updates to this Privacy Statement will be posted on this page. If we make a material change to this statement with respect to the use of personal information, we will place a notice on our website.